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To receive a full refund for an item purchased from Dyson, please follow these three steps: 1. Products returned to Dyson will receive a full refund and Dyson will pay for the return freight only if the return is a result of our error.
Call the Contact Center to initiate your return and to identify the correct return shipping address and method. Package the item(s) to be returned in the original Dyson packaging. Send your returned item(s) shipping prepaid to Dyson within 30 days of purchase for a full refund. The restocking/handling fee varies by product: Upright and canister vacuum cleaners: .99 restocking/handling fee per unit Cordless and handheld vacuum cleaners, purifiers, fans and fan heaters: .99 restocking/handling fee per unit Tools, accessories and spare parts: .99 restocking/handling fee per unit Really happy with my new fan.
wanted both a hot and cold fan and this fits the job perfectly.
Heats the room up quickly and the airflow feature is great for spreading the heat around the whole room rather than just in one spot.
For Dyson V8™ vacuums and Dyson V7™ vacuums, you have 90 days from purchase.
Dyson Direct will pay for return freight only if the return is a result of our error (incorrect product shipped, product defect, etc.).
Free Shipping The shipping cost of machines (vacuum cleaners, fans, heaters, humidifiers, purifiers, hair dryers, and lighting) is free of charge when ordering on
In-stock orders received by PM Eastern Time Monday-Friday will usually ship same day.
- Authorized dealers are limited to Amazon, Barneys, Best Buy, Costco, Bed Bath & Beyond, Home Depot, Kohls, Lowes, Macy’s, MOMA, Neiman Marcus, QVC, Sams Club, Sears, Sephora, Target, Ulta, Video Audio Center, and Wal-Mart. It cannot be reconditioned (refurbished), used, damaged, returned, open box, or a demonstrator product.
Any items not part of an order containing a machine will incur a .95 shipping and handling charge.
On acceptance of orders, Dyson will make every effort to process them within the stated time frame.
And when you buy from dyson.com, we register your warranty automatically - you won't have to fill in any more forms.
Money-back Guarantee If you’d like to return a Dyson machine for a full refund, you need to do so within 30 days of purchase.
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But we'll still be here when yours runs out; we provide Dyson technology owners with a lifetime of support.